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EVERYTHING YOU WANTED TO KNOW ABOUT THE MS WALK, BUT WERE AFRAID TO ASK…
Do I need to bring the money envelope you sent me if I do not have money to turn in on the day of The Walk? Yes! Yes! Yes! Even if you turn in an empty envelope, this will record your attendance at The Walk.
Do I need to turn in my pledge form? No. This is your record of who your sponsors are and who still owes you money after The Walk.
When do I turn in the balance of my pledges? After The Walk, we will send you an invoice and return envelope for the remainder of your pledges.
When is the pledge deadline? You have until four weeks after the Walk to turn in the balance of your pledges and to be eligible for prizes.
How do I indicate my prize choice? The invoice will have a place for you to indicate your prize choice. Send it back to us along with the balance of your pledges in the envelope provided. We will send you your T-shirt and/or prize 6 to 8 weeks after the pledge deadline.
If I raise more than $100 do I still get the T-shirt? Yes! If you raise enough money to put you at another prize level, above $100, you will get the T-shirt in addition to the prize of your choice at that level.
Is there a minimum pledge goal I must meet? No. Please keep in mind that it costs $20-$25 per person to host The MS Walk and any pledges above that go toward funding national research and the Allegheny District Chapter programs.
What if I get tired part way through The Walk? Just stop at the closet rest stop or flag down a support vehicle. The support vehicles drive the entire route to take tired walkers to the next stop or the finish.
GENERAL
► I forgot my Username and Password - Remember that your username and password are case sensitive. Click here to find your password. You will receive an e-mail with your username and password. If you still have problems, please contact us at pax@nmss.org.
► How do I change my Username and/or Password? First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, e-mail address, username and password. All changes will be made to your account immediately. There is no need to sign in again.
► How do I unsubscribe from e-mail? Towards the bottom of each e-mail message there is a link stating, "Click Here to Unsubscribe from this E-mail Message." Click this link and follow the instructions given to unsubscribe.
ABOUT MY WALK CENTER
What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your Walk Center. You will be able to customize images, text and the style/color layout of the page.
By default I have a personal page, do I have to change it?
Once you sign up for an event online, by default, you will have a personal page created for you. A compelling personal page attracts and engages supporters. While you can spread the word using customized e-mail solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.
How do I change my personal fundraising goal?
First, you will need to login to your Walk Center. On the bottom right side of the Walk Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.
How do I change my team name, team division or team goal?
Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her walk center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name, division and goal.
How can I see who has donated to me?
Login to the site using your Username and Password. Go to your Walk Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.
How can I see who is on my team?
Login to the site using your Username and Password. Go to your Walk Center and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.
What is a team message?
Simply go to your Walk Center and click the "Update Message to Team" button. This will allow you to make all necessary changes to your team message.
What is the difference between making my personal page private or public?
By default, a personal page is Public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to Private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.
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